Customers are responsible for the cost of shipping the return.
HOW TO MAKE A RETURN:
Write us an email containing details of your account and order.
Wait for our confirmation mail with the instructions to return.
Contact your local shipping company to organize the pick-up.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
For DDU deliveries, customs duties, sales tax on imports as well as handling costs that were charged to you by the shipping agent cannot be refunded.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@bazookamenswear.com
